Frequently Asked Questions

Cargona offers comprehensive logistics solutions including ocean freight, air freight, road transport, customs brokerage, and warehousing services across global markets.

You can track your shipment using your tracking number on our website. Simply enter the tracking number, bill of lading (BL), or air waybill (AWB) number in the tracking section.

FCL (Full Container Load) means you rent an entire container for your cargo. LCL (Less than Container Load) means your cargo shares container space with other shipments, making it more cost-effective for smaller volumes.

Transit times vary by route. Typically, China to Europe takes 25-35 days, Asia to North America 15-25 days, and Europe to Turkey 7-14 days. These are port-to-port estimates and may vary based on routing and conditions.

Yes, we offer full customs brokerage services. Our experienced team handles all documentation, declarations, and clearance procedures to ensure smooth and compliant import/export operations.

You can request a quote through our website by filling out the quote form with your shipment details. Our team will respond within 24 hours with a competitive quotation.

Please provide: origin and destination, type of goods, weight and dimensions, desired service type (ocean/air/road), and any special requirements such as temperature control or insurance.